Safe gaming commitment

Kriaky — Responsible Gaming

Gaming is for enjoyment, not stress or loss. At kriaky we believe responsible gaming is the best gaming. We're always here to ensure your wellbeing and safety.

18+
Age Restriction
24/7
Support Available
5+
Protection Tools
100%
Transparent Policy

For responsible gaming Our tools

Special features from kriaky to keep your gaming experience under control

Deposit limit

Set daily, weekly, or monthly deposit limits. Once the set limit is exceeded, the system will automatically block transactions.

Session Time Limit

Decide in advance how long you'll play. When your set time ends, the system will remind you to take a break.

Cooling-off period

If you feel like you need a break, you can pause your account for anywhere between 24 hours and 30 days.

Self-Exclusion

For a long-term break, exclude yourself for 6 months or more. This decision cannot be changed while active.

Reality Check

At regular intervals you'll be reminded how long you've played and how much you've spent.

Expert Support

If you want to talk about gaming issues, our trained support team is always ready. You'll get help without judgment.

Ask yourself

If any of the following feels true, seek help:

Difficulty stopping gaming
Ends up overspending the budget
I keep playing to win back what I've lost
Family or work is suffering
Lying about gaming
I play to relieve stress
Healthy Gaming Index
Budget ControlMaximum
Respecting Time LimitsImportant
Treating it as entertainmentUrgent
Accepting LossesModerate
Playing emotionallyDangerous

What is responsible gaming and why is it important?

Responsible gaming means treating gaming as just one form of entertainment — not a way to make money. kriaky believes every player should enjoy within their means and limits. When gaming becomes a source of stress instead of joy, it's no longer responsible.

Online gaming is growing increasingly popular in Bangladesh. In this environment, Responsible gaming habits Setting one is essential. We have multiple safeguards in place on the kriaky platform to ensure every member's wellbeing.

Gaming problems don't happen suddenly — they build gradually. So being aware from the start and knowing your limits will keep gaming enjoyable.

Keep in mind: Responsible gaming doesn't mean playing less. It means playing smartly, consciously, and in control.

Signs of Problem Gambling

Problem gambling or pathological gaming is a real condition that can affect anyone. kriaky wants you to be able to recognize these signs yourself.

Symptoms Level
Spending beyond your budget Caution
Chasing losses by playing more Caution
Unable to stop gaming Caution
Neglecting work or family Severe
Gaming with borrowed money Severe
Lying about gaming Severe
Sticking to your budget Healthy
Accepting losses without difficulty Healthy
Enjoying gaming as entertainment Healthy

If you notice even one symptom from the "Caution" or "Serious" level above, please reach out to our support team.

Golden rules of responsible gaming

Keep these guidelines in mind before or after joining kriaky. Following them will keep gaming enjoyable.

  • Only play with money you can afford to lose without it affecting your life. Never use funds set aside for rent, food, or family emergencies for gaming.
  • Before you start gaming, decide for yourself — how much money and how many hours maximum today. Stick to that decision.
  • Don't chase your losses by placing more bets. Every game is independent — past losses don't carry over into the next one.
  • Take regular breaks. Resting at least 10 minutes every hour keeps your mind fresh and makes good decisions easier.
  • Avoid gaming when you're feeling down, angry, or stressed. Making decisions in an emotional state rarely leads to good outcomes.
  • Spend time with family and friends. Gaming is one part of life — not all of it.

Steps to Set a Limit

Setting limits on kriaky is very easy. Secure your account in just a few minutes from Account Settings.

1
Log in to your account

Log in to your kriaky account and go to the profile menu.

2
Find the "Responsible Gaming" section

Click the "Responsible Gaming" option in the Settings menu.

3
Choose your preferred limit

Select what you need — deposit limit, session time limit, or cooling-off.

4
Set amount and duration

Set daily / weekly / monthly limits and for how long.

5
Confirm

Save your settings. Limit reductions take effect immediately; increases take effect after 24 hours.

Reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, designed to prevent impulsive decisions.

kriaky's commitment

In responsible gaming, kriaky doesn't just set rules — we actively help members at every step. Our commitment is:

  • Not serving any minor (under 18) and maintaining strict age verification.
  • Proactively alerting and supporting members when signs of problem gambling are identified.
  • Responsible gaming tools are always free and accessible maintained.
  • Not sending any promotional messages to self-excluded members in gaming communications.
  • Keeping the support team specially trained on responsible gaming practices.
  • Reviewing responsible gaming policies and programs at least once a year.

Protection Activate

Start using these tools now — available free in your account

01
Daily limit

Set your maximum daily deposit. Resets automatically at midnight.

02
Weekly Limit

Keep your total spending over seven days in check. If your weekly budget runs out, the system will stop further play automatically.

03
Monthly Limit

Set your budget at the start of each month to stay in control of your finances throughout.

04
Self-Exclusion

Close your account for anywhere between 6 months and 5 years, or permanently. Once active, the exclusion cannot be cancelled.

About responsible gaming FAQs

You'll find answers to your questions here

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period. This is intentional, to prevent impulsive overspending in the heat of the moment.

Completely safe. Any balance in your account remains protected during self-exclusion. Once the exclusion period ends, contact our support team to process a withdrawal.

No, self-exclusion can only be requested by the account owner themselves. However, if you feel a loved one is in trouble, let our support team know — we'll help as much as we can.

When you play continuously, a message appears on screen at set intervals (such as every hour). It shows how long you've played and how much you've spent in total. Seeing this message helps you decide whether to continue playing.

The kriaky support team is always here for you. Also speak with a mental health professional or a trusted family member. Gaming problems are health issues — there's no shame, asking for help is the brave thing to do.

No, absolutely not. Age is verified during registration at kriaky and identity documents are requested in the KYC process. If a minor is identified, the account is immediately closed.

Play responsibly, Enjoy safely

Join kriaky and enjoy gaming with peace of mind using our safety tools. We're always here for you.

Register now Log In
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